Cookie Policy
Last updated: July 28, 2025
This Cookie Policy explains how Shady Pearl Ltd ("we," "our," or "us") uses cookies and similar tracking technologies on our website shady-pearl.com. This policy should be read alongside our Privacy Policy and Terms of Service.
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve your browsing experience
- Provide personalized content and services
- Ensure website security and functionality
2. Types of Cookies We Use
2.1 Essential Cookies (Strictly Necessary)
These cookies are necessary for our website to function properly and cannot be disabled. They enable core functionality such as:
- Website navigation and basic functions
- Access to secure areas of the website
- Shopping cart functionality
- Form submission and contact functionality
- Security and authentication
- Cookie consent preferences
Legal Basis: Legitimate interest (essential for website operation)
Duration: Session cookies (deleted when you close your browser) or up to 12 months
2.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information. We use them to:
- Count website visits and traffic sources
- Measure website performance and load times
- Understand which pages are most popular
- Identify technical issues and improve functionality
- Track user journeys and behavior patterns
Third-party services: Google Analytics, Microsoft Clarity
Legal Basis: Consent (can be disabled)
Duration: Up to 24 months
2.3 Marketing and Advertising Cookies
These cookies are used to deliver relevant advertisements and track advertising effectiveness. They help us:
- Show you relevant ads based on your interests
- Measure the effectiveness of advertising campaigns
- Limit the number of times you see the same ad
- Customize content based on your preferences
- Track conversions from our marketing efforts
Third-party services: Google Ads, Facebook Pixel, LinkedIn Ads
Legal Basis: Consent (can be disabled)
Duration: Up to 24 months
2.4 Functional Cookies
These cookies enable enhanced functionality and personalization. They remember your choices and provide improved features:
- Language and region preferences
- Username and login status
- Website theme and display preferences
- Recently viewed products or services
- Chat widget and customer support features
Legal Basis: Consent (can be disabled)
Duration: Up to 12 months
3. How We Use Cookies
3.1 Website Functionality
We use cookies to ensure our website works properly, including:
- Maintaining your session while browsing
- Remembering items in your quote request
- Storing your cookie preferences
- Enabling secure communication
- Preventing fraud and ensuring security
3.2 Performance Optimization
Cookies help us improve website performance by:
- Analyzing page load times and errors
- Understanding user behavior and preferences
- Optimizing content delivery
- Testing new features and improvements
3.3 Personalized Experience
We use cookies to provide a more personalized experience by:
- Showing relevant content based on your location
- Customizing service recommendations
- Remembering your communication preferences
- Providing location-specific information
4. Third-Party Cookies
Our website may contain embedded content and services from third parties, which may set their own cookies:
4.1 Google Services
- Google Analytics: Website traffic and user behavior analysis
- Google Maps: Location services and directions
- Google Ads: Advertising and remarketing
- reCAPTCHA: Spam prevention and security
4.2 Social Media Platforms
- Facebook: Social sharing and advertising pixels
- LinkedIn: Professional networking and advertising
- Twitter: Social sharing and content embedding
- Instagram: Social content integration
4.3 Communication Tools
- Live Chat Services: Customer support functionality
- Email Marketing: Newsletter and communication tracking
- Video Platforms: Embedded videos and content
These third parties have their own privacy policies and cookie policies. We recommend reviewing their policies to understand how they use cookies.
5. Managing Your Cookie Preferences
5.1 Cookie Banner
When you first visit our website, you'll see a cookie banner allowing you to:
- Accept all cookies
- Accept only necessary cookies
- Customize your cookie settings
- Learn more about our cookie usage
5.2 Cookie Settings
You can change your cookie preferences at any time by:
- Clicking the cookie settings link in our website footer
- Accessing the cookie preference center
- Contacting us directly with your preferences
5.3 Browser Settings
You can also control cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Options > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Cookies and Site Permissions
Note: Disabling cookies may affect website functionality and your user experience.
6. Cookie Retention and Deletion
6.1 Retention Periods
Different types of cookies are retained for different periods:
- Session Cookies: Deleted when you close your browser
- Essential Cookies: Up to 12 months
- Analytics Cookies: Up to 24 months
- Marketing Cookies: Up to 24 months
- Functional Cookies: Up to 12 months
6.2 Manual Deletion
You can delete cookies manually by:
- Using your browser's cookie management tools
- Clearing your browser's cache and cookies
- Using browser privacy/incognito mode
- Adjusting browser settings to block specific cookies
7. Children's Privacy
Our website and services are not directed at children under 16 years of age. We do not knowingly collect personal information from children through cookies or any other means. If you believe we have inadvertently collected information from a child, please contact us immediately.
8. International Data Transfers
Some of our third-party service providers may be located outside the UK/EU. When cookies facilitate data transfers to these providers, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the UK/EU
- Other legally recognized transfer mechanisms
- Privacy Shield or equivalent certifications
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in:
- Our cookie usage practices
- Legal requirements and regulations
- Technology and third-party services
- Business practices and website functionality
When we make significant changes, we will:
- Update the "Last updated" date
- Notify you through our website or email
- Request renewed consent if required by law
10. Contact Information
If you have questions about our use of cookies or this Cookie Policy, please contact us:
11. Useful Resources
For more information about cookies and privacy, visit: